If possible, include the name of the person you spoke with at the provider's office. Texas Medicaid & Healthcare Partnership TMHP LTC Unit P.O. They can assist you with questions or concerns about the Texas Medicaid program, including the eligibility requirements and Medicaid enrollment in Texas. Providers may contact HHSC at the following address: Texas Health and Human Services Commission Mail Code 91X P.O. For help re-enrolling, contact a TMHP provider enrollment representative at 1-800-925-9126, Option 2. Or you can file electronically: Electronic Payor ID number for Community is 48145. The Center for Medicaid and CHIP Services (CMCS) is committed to working in close partnership with states, as well as providers, families, and other stakeholders to support effective, innovative, and high quality health coverage programs. The Claims mailing address is: Community Health Choice P.O. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. To find out if you are eligible for this program, Texas Medicaid eligibility. Paper Claim Forms. Box 200765 Austin,TX 78720-0765. Refer to the TexMedConnect for Acute Care Providers CBT for information regarding electronic claim submission. Members should call Member Services with any questions. By Mail: Texas Children’s Health Plan PO Box 301011, WLS-8360 Houston, TX 77230-1011. You can view their site online at hhsc.state.tx.us. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. This CBT does not discuss electronic claim submission. Claims without a valid nine-digit "Medicaid ID" will not be successfully processed at TMHP. You should only need to file a claim in very rare cases. Write a letter addressed to Client Correspondence including the date you told the provider you/your child are/is a client of Texas Medicaid. Forms must be mailed to the TMHP address below. Or send via certified mail to: Community Health Choice 2636 South Loop West, Suite 125 Houston, TX 77054 Below is the contact information for the Medicaid office in Texas. Have us contact you: One of our representatives will contact you within 2 hours or within one business day for calls received on nights, weekends and holidays. Get information on how and when to file a claim for your Medicare bills (sometimes called "Medicare billing"). How do I bill each "contact?" This CBT discusses procedures and general guidelines for submitting paper claims. Mailings to a different address, an incomplete address or any variation of this address may cause claims processing delays of four weeks or more. Clearinghouses include: Availity Change Healthcare Trizetto TMHP. 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