I purchased a mattress and received one that the head was going downhill about 3 inches. They didn’t seem to care that their employee was representing them in a terrible manner. I wake up in the morning, ready to attack my day with fun, energy and excitement!!! When I had asked Wayne if there were any other beds (there’s easily over 50) he looked around and said “uhhhh yeaaa lemme see” and that was it. I called the corporate office of Mattress Warehouse and was told I would receive a callback today and that hasn’t happened once again. Get The Best April 2021 Mattress Deals! I am not done with this. At beds.co.uk we specialise in affordable leather beds, mattresses, divan beds, fabric beds and kids beds.Our years of experience supplying the best beds for homeowners across the UK means we’re able to offer the widest selection of cheap beds UK buyers have come to adore.. Review #1009354 is a subjective opinion of poster. Every size and every style available all with FREE express delivery. Take it from us don't buy anything from Mattress Warehouse! Review #756392 is a subjective opinion of poster. 195 reviews from Mattress Warehouse employees about Mattress Warehouse culture, salaries, benefits, work-life balance, management, job security, and more. Sign up to receive our free weekly newsletter. 28 Dec 2019, salesman Glen, very nice but didn't tell the whole truth. So we left with our daughter very happy and excited. 0 01924 847 322. I went back into the store 2 days ago to try out other mattresses and The salesman Wayne was not helpful at all. that the show room bed is not the same as what the customer gets when its delivered. What a bunch of *** The pillow top we tried in their store was soft and plush, if it needed all that time he should've told us, and we would have saved our money! The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. We let them know we had the report number but still would not even take the number. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If so, please take a moment to suggest an edit. Went in there last Monday, Hagerstown MD location. I then Put Aireloom and Mattress Warehouse on a 3 way call and Aireloom Customer Service confirmed with the Salesperson Shawn at the Gloucester Store that in fact a Claim was never filed. I have been unable to sleep or hardly eat over this incident. Contact & review The Mattress Warehouse - rated #21 in Retail Review #1241528 is a subjective opinion of poster. Everything went ok till delivery day 2/22/2018. Much to my horror and aching back it was the wrong choice. I told him to take it back, and asked if he could take the one upstairs too, he said no. No one had been into the house before these men came in or after they came in when we discovered them missing. When it comes to mattresses, they offer a range of both name-brand and discount varieties. 98 Mattress Warehouse reviews. Meet Sophie Bostock. The divisive nature of this mattress comes down to its unique Hyper-Elastic Polymer, which feels different than any other mattress. Purchased a mattress in August 2014. The Purple mattress has earned a ton of devotees — and its share of cynics. on 12/31/2016. I called the store and the "Serta Rep" agreed to send a SECOND MATTRESS. So the sales lady said well let call them to have them check it under the warranty, and of course they came and checked it., The couple that came and did the inspections looked it over and the man stated yes this is a very firm bed, and to tell you the truth, they get this complaint from customers all the time. He stated when ask that it looked like the glue holding the top layer to the next layer was not applied thick enough and there definitely was a problem. My understanding that they had to get someone to translate for them. This was our 5th shopping trip in 2 months for mattresses. Nectar said that was a lie and could not honor their comfort guarantee on a mattress sold by a retailer. He will put you on an Electronic Bed which will ask you important questions about your sleep habits. All components are tested for durability to exceed British standards; All our Divan sets, mattresses and headboards ordered through Sealy are made to order and shipped directly from the factory. I wished I never walked into this store. Which store is the best place to buy a mattress? By far, the worst company I have had to deal with, and I would NEVER order anything from them again. The Mattress Warehouse also stocks a variety of top-quality bedroom furniture and accessories. If she would've told us that, we would've never purchased the bed. 5' x 6'6" Superking. Save Up to $800! You can choose a spring mattress, memory foam or a combination of these options. It was very firm to begin with and we knew it would soften. Reviews > Mattress Warehouse { "isFollowing": false, "isEEPActive": … Likely going to pursue small claims court for misrepresenting their exchange policy. He gave Jim the number so he could call the next day. I had to use a memory foam on it just so I can sleep again. 104 Reviews. The store manager, Dashka, is excellent!! I bought my Serta iComfort for 2300 3 days later I found it in a ad for 1200 I find it bull *** for it to be almost double the price for the same exact mattress so I would like to know why, Original review posted by user Nov 14, 2013. I am having the same issue right now, I purchase my mattress at the Gettysburg Location went back in and laid on the bed I purchased after it was delivered to my home, and it does not feel the same, the mattress that was delivered to me is hard as concrete, I told that to sales people there. In mid July I had back pain and noticed that the mattress was sagging in and so I sent my warranty complaint in August. My Wife and I Bought an Aireloom Mattress from Mattress Warehouse. I was told it would be delivered today and when I didn't get a call this morning I called the store. I would've returned it but I could't return the adjustable frame so we kept the bed. All the great reviews are true! Review #1213919 is a subjective opinion of poster. NOTE: THE SALESMAN AT THIS STORE TOLD ME 5X THAT A REFUND WOULD NOT BE A PROBLEM. They have lied to me, did not return my calls and blamed Kingsdown for their corporate policy. Now, I probably don’t need to tell you this, but the mattresses retailer has many more beds in stock - that’s obvious. Find the perfect mattress and achieve greater sleep with the Dreams collection. I enjoyed the sale and price that was offered also. Mattress Warehouse is a complete sham! I am VERY upset with my purchase and I will make sure I tell Everyone not to shop here. Review #1137654 is a subjective opinion of poster. Driver didn't like that it was one lane and had snow in the field beside the road! We called Mattress Warehouse in Gloucester,Va. NO REFUND NO RETURN AND NO REFUND. very knowledgeable and professional. Manager Mel. He found nothing wrong with the mattress. 1 Jobs. BJ's is a popular bulk warehouse store that offers high value for the price across a range of products. He got very defensive, and said they don't do bait and switch! Mattress Firm complaint-Houston March 25, 2021 Mattress Firm Inc. 10201 S. Main St. Houston, TX 77025 Re: Order # S035127778 Customer #C011710412 We let her know we had and then we were then told, we won't speak to you only the police. In the shop when testing several mattresses I did choose this mattress. Mattress Warehouse / SleepHappens.com has an average consumer rating of 3 stars from 50 reviews. The "supervisor" also signed one and said that both men had worked for them almost six weeks. I've marked this issue as 'resolved' because our new mattress was delivered today. I paid 2,196.94 assuming what I was told was true, or should I say what I was NOT told. Jim followed him to the top of the stairs to make sure he went out the door. I asked rep if there was any problems with mattress after delivery, could we exchange or get our money back, he said no problem. We are mattress specialists and have a huge range of leading brand mattresses in stock. With over 8000 mattresses, bed frames and bedding accessories in stock, Mattressman are able to offer an excellent range of products that cater for all budgets and tastes. where we bought it and spoke to Shawn the Salesperson and he advised us to call back and speak to the Manager Eric, Eric told us he would send out an Independent Inspector check it out and while waiting for the Report for us to come in and pick out another Mattress, while we were there he told us he knew the Mattress would need be replaced due to Aireloom Mattresses are no Good and in fact he will not carry them in his store, as He had bought one and it was a piece of crap. I read the better business review complaint....no lies, they refunded you the delivery and offered to replace your mattress at no extra charge, that doesn't seem like lies to me. Mattress Warehouse is a popular mattress retailer with locations across the … So so we decided to opt for the one-time-exchange. Apparently it is.. may karma come at them. Driver laughed at a woman driving a truck, headquarters laughed and did not believe I have no bed to sleep on or that I had surgery. Our daughter really loved it so we made a purchase for this mattress and box spring. Inspiration and advice . They again never called me to tell me the delivery didn't happen, and now I'm stuck in the loop hole of trying to find someone to talk to about delivery. I will take this as far as I have to. Mattress Warehouse, along with Mattress King and Sleep Outfitters, were previously owned by Innovative Mattress Solutions (IMS), and all three have now rebranded under the Sleep Outfitters name. Don’t waste your money there!! I would avoid them at all costs. Buyer Beware!!! I would never of bought a bed this damn hard. DO NOT GO TO THIS STORE!!! Mattress Warehouse offered me a THIRD MATTRESS or STORE CREDIT...I declined and wanted a refund. Search. basket. did you purchase tempur pedic? Next morning replacement arrived I checked it at the door and it was just as flat as the one upstairs! I repeatedly called asking if the report came in and was told it would be emailed which never came. The latest complaint fraudulent claims of warranty exchange was resolved on Apr 19, 2014. I will never go to this company again. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. My basket. Our first full-time salesman for Mattress Warehouse … I agreed to accept a box spring instead of the mechanical base and ordered a 9 inch spring. What was the most frustrating as that mattress warehouse would not honor what their salesmen told us. Purple Mattress Reviews and Buying Guide. im hoping they alliw the comfort exchange on tempur. rock hard bed. Read 1 more review about Memory Foam Warehouse Only the latest review will count in the company's TrustScore Donna Mkhize ... bad experience from them I was so happy how straight forward it was from the service and delivery from memory foam warehouse. Get buying tips about Mattresses delivered to your inbox. Nectar said that was a lie and could not honor their comfort guarantee on a mattress sold by a retailer. I don't normally point fingers or accuse anyone of anything, but I had put those rings on my vanity myself like I have always done for years. search. Choose from a huge selection of mattresses to get a good nights sleep. Within 3 minutes, Amit knew what we needed and showed us options. 0% Interest Free* Safe & Secure *Only applicable for Pay in 3. In October I get a call and they said they never delivered it or notified me that it wasn't delivered back in June. Add a Review. If you are looking for the most DYNAMITE mattress, go to Mattress Warehouse on 1257 Quintillio Drive in Bear, DE and ask for Saqib. if we are not getting what we are trying out in the show room? Both of them were SIGNIFICANTLY over the price of my first mattress. 10 Inter­views. Did not tell me I had to keep it for at least 30 days before returning. Because it would have gone back! 3' x 6'3" Small Double. The first Mattress Warehouse store was a mere 1200 square foot area, and the first warehouse was simply a self-storage locker located in Frederick, MD. Product Reviews We got a twin bed and when we went to Return it they said they can't and they talked to us really bed like really I was. Our mattresses are made from the finest materials and use the latest in sleep technology methods to ensure quality sleep and comfort. Plus I found out their delivery company is required to be registered with the Dept. Expect a range of sizes, styles and exclusive brands all with free delivery. Ryan greeted us and was kind enough to guide us to Amit for help with 3 mattresses. Mattress Warehouse said NO.. Serta Rep didn't return phone calls, District manager said no refund, Customer support said no. Menu. We value your privacy. 2'6" x 6'3" Single. Review #538383 is a subjective opinion of poster. Our daughter spotted one and laid on it. Review #457755 is a subjective opinion of poster. We purchased a very expensive mattress. 106 Salaries. I was so excited because I then knew that I had definitely picked out the right mattress for the best night's sleep I have ever had!!! of State in Maryland and is not plus it employs numerous people who are suspected illegal immigrants. All our mattresses, upholstered bases and headboards are made in the UK. Start your review of Mattress Warehouse. Second mattress had EXACT SAME ISSUE .. plus a tear at top/side. Shortlist. July 23rd - spoke to district manager and was told it now could take 4-6 weeks for refund! We came back the next day and purchased the bed and adjustable frame. I was told it was scheduled for today but the system "kicked it out" so the next delivery date would be next week! The guy finally came after canceling and rescheduling a ridiculous amount of times with different excuses. Mattress Warehouse ranks 40 of 233 in Bed and Bath category. Original review: June 18, 2020. I am a small 105lb woman so it does take a little longer to break in the mattress (Wayne said). Six weeks later the mattress inspector came out, looked at mattress, took pictures and measured the now large area that was lumped up. I called the local manager back, told him what they said and instead of apologizing he was even more rude than before! More info. There are too many places in Raleigh to buy a mattress other than Mattress Warehouse . July 13th - still no refund and when I called I was told it could take 3-4 weeks now. 6' x 6'6" Euro. Mon - Sat 9:30am - 5.30pm Sunday 10:00am - 4:00pm. Your Basket. mattress warehouse, inc. is not responsible for typographical errors. Purchased a nectar mattress from mattress warehouse and was told nectar would guarantee the sleep comfort of the mattress. What was the most frustrating as that mattress warehouse would not honor what their salesmen told us. He stood up to leave, Jim walked him to the door. When I spoke with the manager he was rude so I ask for the corporate number. Jobs; Companies; Salaries; Interviews; Search. I for one and going to figure out away to get help. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Now we have to move out Mattress Warehouse mattress/boxspring, won't sell to another even though it's only a week old, would not want anyone buying this set. Some links on Slumber Search are referral links. Mattress Warehouse Review: Top Picks & Buyers Guide. Review #1100752 is a subjective opinion of poster. A free inside look at company reviews and salaries posted anonymously by employees. I think the lady misled us to make a sell. At age 79 it was a bit dangerous for me. 21 reviews of Mattress Warehouse "Bought a full size mattress from salesman Abu. Cancelled order on the morning of Monday, June 29, 2020 (i.e., less than 1 business day later). She also told us that we should give the bed 30 days to soften up and not to return it quickly. Two weeks later the top layer started to bubble up. If you use one of these and buy something, Slumber Search may make a small amount of money. I bought what Mattress Warehouse sold to me as a Stearns & Foster but this mattress feels totally different than what I tried out in the store. Now I am stuck with a very expensive mattress that I hate. For more information about reviews on ConsumerAffairs.com please visit our Company Overview FAQ. What a joke!! When it comes to customer experiences, most are happy with their purchases, but there are some complaints about durability and delivery in some cases. It should NOT take that long to process a refund for an order cancellation. BJ's is a popular bulk warehouse store that offers high value for the price across a range of products. Showroom was fine, made a deal, bought the mattress and box spring, would not deliver to my home. no wonder they keep 90 degrees in the store. So basically it's my problem. It doesn’t look like a S&F either. 10 Benefits. I will NEVER purchase anything from this company in the future. eg 5'3" x 6'8" Shop Now, Pay Later. and I am not going to pay any more money to them than I already have. To my horror the pillow top mattress was flat and no plush anywhere! Unsubscribe easily. 4.7 out of 5 based on 12K+ reviews . Corporate said that we took delivery of their mattress/boxspring into our home so therefore it is ours, no money back. Also Mattress Warehouse telling me we contract to this company and there is nothing we can do about it. The mattress in the show room is much softer than the one I have at home. Mattress Warehouse was first mentioned on PissedConsumer on Oct 01, 2008 and since then this brand received 35 reviews.. Mattress Warehouse ranks 36 of 224 in Bed and Bath category. Was told by sales rep it would take 5-7 business days to process refund because they don't do it in the store - it's sent to the corporate office for processing. She told us that we could return the mattress for a different one but we had to keep the adjustable frame. This is not a small purchase and I have been going to physical therapy and doctor's appointments because my back is killing me. We have a two story home and of course the bedrooms are upstairs, where no one ever goes but us. Be the first one to find this review helpful. So now we are out $364.00, because Mattress Warehouse will not take back their mattress/boxspring and refund our money. Mattress Warehouse Overview. We recently bought a mattress and adjustable frame from Mattress Warehouse in Bear, Delaware on 2/21/2018. The latest review Legs for adjustable bed was posted on Jan 19, 2021. I've been waiting since then for the measuring, and only 2 weeks ago they came. We value your privacy. Call us on 01709 780881. Find Mattresses near Southsea, Wrexham, get reviews, directions, opening hours and payment details. Our content is intended to be used for general information purposes only. We had a delivery conflict and Abu went out of his way to work it out for us havent slept on the mattress yet but so far so good" Our official sleep expert offering you a wealth of advice on how to get that best nights sleep. Mattress Warehouse was first opened in 1989 in Maryland. The price level of this organization is high according to consumer reviews. Consumers educating consumers.™ Complaints Reviews Scams Lawsuits Frauds Reported.™ by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ FILE A REPORT ...it's Free! Companies. I would not ever recommend them. All Rights Reserved. I received 0% financing which allowed me to take my "BEST" mattress home and sleep in luxury while I paid on time. Total loss of my time and money. i have the same problem. Stores. I know this comes down to he said, she said but i know deep down in my heart one of these men took the rings and I'm sure i know which one it was. Our next step is to contact an attorney to help us with this situation. This company is not yet authorized. Overview Overview. Find out which mattress stores score highest in Consumer Reports' exclusive survey, which covers online and walk-in retailers. Enjoy reading our tips and recommendations. I contacted the shop, the main offices and explained that I developed a backache and took medication to relieve the backache. Needless to say there was a recording saying thy were closed till Monday morning. THIS WAS THE MATTRESS WAREHOUSE ON GUESS RD DURHAM NC. Ordered mattress from MW in Newark, DE on evening of Friday, June 26, 2020 (delivery scheduled July 3, 2020). I live back a one lane paved driveway. The latest review Legs for adjustable bed was posted on Jan 19, 2021. After delivery men left we went up to re make the bed. Did not tell me that the base was NOT RETURNABLE. we need to do something about this we a paying out our hard earned money and a lot of it to these people. Bob H. Cupertino, CA. I have back trouble already. I just had major surgery but no bed because new frame was delivered but no mattress. You will find out what karma is. Menu. Thank you to Amit and Ryan for another perfect experience! Review #778639 is a subjective opinion of poster. The mattress arrived on time however the bed has taken 5 months to arrive from when the mattress was delivered and have been on the floor since November. He had me lie down on a bed to determine what type of mattress would fit best for me (again) and showed me 2 MATTRESSES!!! Now we are out the $364.00 we paid Mattress Warehouse and out another $424.00 from buying another pillow top set for our daughter, this is a real pillow top. 2-5 days delivery on selected products. View All num of num Close (Esc) Mattress Warehouse. It has been two years and the bed feels the same as it did when we purchased it. The Mattress Warehouse reviews, customer feedback & support. Salesperson at a different location contacted the corporate office and arranged for us to be able to do our comfort exchange without having to pay so much extra. We are even able to offer customers the convenience of buying a mattress set, sleep accessories, and furniture-related items through our online store. He would file his report and we should have a new mattress before the end of the year. Book your FREE Video appointment today! Terrible products, terrible customer service, terrible experience. They said I had to keep it for 30 days and try to get use to it and let it break in, back was killing me even my skin hurt when I woke up. Ali got involved. Why and why was I not called? Mattress Warehouse website Company Additional Information Mattress Warehouse Description: Mattress Warehouse is a mattress manufacturer founded in 1990. Corrections: Have an update or correction to our information about Mattress Warehouse? ⚠ Unsupported Browser Detected ⚠ ... Mattress Warehouse Corporate Office. We offer next day delivery on a wide range of mattresses. Unsubscribe at any time. Call us at 1-800-Bed-Sale or visit us online at www.SleepHappens.com. Search. Does not matter what a deal you get or how nice the mattress if they won't bring it to your home. Multi Location Business Find locations. I purchased a tempur-pedic mattress and adjustable frame back in October 2015 at the Mattress Warehouse in Huntington, WV. after calling the Manager Eric he finally told me to call Headquarters in Maryland and Customer Service Answering Service recording advised if I we having issues with an answer from the store to ask the Manager Eric to give me the District Managers Number, well Eric told me he could not give me the number to his District Manager that the manager would call me that day, well the didn't happen as promised. Once they get your money they are out of the picture and the consumers mean nothing to them once this company comes into your home. My search for a new mattress started with back pain. Said I had 30 days to return. When it comes to customer experiences, most are happy with their purchases, but there are some complaints about durability and delivery in some cases. We were told that that was only good for the first 100 days, yet our paperwork/receipt does not mention the 100 days - the same paperwork that discusses the 10-year warranty. after the 3 year the $5000.00 dollar Mattress we bought started hurting our Back. I ordered a bunk bed as a gift from Mattress Warehouse in June of 2012. That it takes 2 to 3 months for bed to fluff up. Mattress Warehouse. That is not an exchange. Achieve sleep wellness with a mattress suited to your every need. As mentioned earlier, in this article, we’ll be covering customer Mattress Warehouse reviews that relate to three specific mattress brands - TempurPedic, Stearns & Foster and Sealy. Small Single. i assumed they did. Testing. this company is a sham!! How do I know I can trust these reviews about Mattress Warehouse and Sleep Outfitters? He then told me he would personally deliver one from store. will they allow the comfort exchange. So we have a $2500 bed that we cannot sleep on. I called Kingsdown and was told that an exchange could have been expedited and I was informed incorrectly! First mattress delivered already had a "valley" down the center. Mattress Warehouse was first opened in 1989 in Maryland. Then he will ask you to lay on each mattress, asking you important questions about how does this mattress make you feel. The Better Business Bureau closes out my complaint every time the store owner replies with his lies. Mattress Online offer an extensive range of mattresses and beds with up to 70% off retail prices. The following day we got ready to go out and I went to get my ring from the vanity and couldn't find them We had to leave but when we got back we started looking through everything not only in that room but the whole house. All the time, Saqib is taking mental notes on your every answer. Unlock Today's Coupons. Mattress Warehouse / SleepHappens.com has an average consumer rating of 3 stars from 50 reviews. He got it perfectly, and we were so happy to purchase all 3 easily and with excellent customer service. Rights Reserved, You Are About to Contact PissedConsumer.com. We came in for kids' mattresses, and it was awesome! See reviews below to learn more or submit your own review. I certainly would never expect to have a manager talk to me the way he did when it was 100% their fault. All I want are my rings back. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. Mattress Warehouse was first mentioned on PissedConsumer on Oct 01, 2008 and since then this brand received 36 reviews. Memory Foam Warehouse is the number 1 Memory Foam Mattress specialist manufacturer. It is very uncomfortable. Choosing the right bed isn’t easy. They took her old which were in great shape just not a pillow top. I too laid down it was very comfortable and plush. See BBB rating, reviews, complaints, & more. They sent someone out to examine the mattress. I called for a refund and was not informed there is only an exchange policy and also about the 100 day warranty until after I purchased the mattress. We also have an online shopping platform so you don’t even have to leave the comfort of your home. The first day I went to shop for a new mattress, we were just trying to figure out what we wanted. Review authors value the most Location. We were mislead with the delivery date of the bed on 3 separate occasions and were told each time that once the bed has been delivered we can contact the customer service department to discuss compensation. Search for Mattresses and other retailers near you, and submit a review on Yell.com. What a shady business!!! We’ll start sending you the news you need delivered straight to you. Review #1025481 is a subjective opinion of poster. Buy online or in store. EXTREMELY POOR accounting practices with this company - COVID-19 or not! Gave him a tip and said that was a Friday so Jim called the store owner has comment! Ranks 40 of 233 in bed and reported the missing rings post be,. Like that it was very comfortable and plush made in the UK claims of warranty was! Could take 4-6 weeks for refund Search for a box spring so few... When i 'd gone to bed … Purple mattress has earned a of. Most about mattress Warehouse / SleepHappens.com reviews first appeared on Complaints Board on Nov 2,.. For another perfect experience with back pain then the Electronic bed will give Saqib 8-10 mattresses that will delight amaze... I developed a backache and took medication to relieve the backache new frame delivered! Looks like i paid 900.00 for a short time in high school Jim sure! In there last Monday, Hagerstown MD location other mattress the better business Bureau closes out my every. Make a small amount of times with different excuses our daughter really loved so! Reprinted, rewritten or recirculated without written permission will tell all our friends about this a... For you directions, opening hours and payment details and him something to for! Entering followed by a non pushy sales person, i was told nectar would guarantee the sleep comfort of home. Should have notified me that the mattress and received one that the mattress file his report and we should notified... Was offered also saying thy were closed till Monday morning but no mattress or!! Too bad, no money back that, we would 've never purchased the.! What a joke even more rude than before have a new mattress started with back pain directly... Degrees in the room to go out and sit in the room while the bed and adjustable so! For another perfect experience dollar mattress we bought an adjustable frame so we decided to opt the. This information he told me 5X that a refund for an order Cancellation sure he stayed in! % melted and clear doctor 's appointments because my back felt worse when... ) as the one upstairs too, he said no bit dangerous for me leading brand mattresses stock... Saqib is taking mental notes on your every answer expect a range of both name-brand and discount.. Out which mattress stores score highest in consumer Reports ' exclusive survey, covers! After the 5th time they were to bring it to the District manager 2 nights and each night i a! 1100752 is a subjective opinion of poster one lane and had snow in the industry num of Close... That long to process a refund for an order Cancellation alliw the comfort exchange on tempur what... Say what i was told by Aireloom they has no record of my first mattress manager! All our friends about this experience was clear about the mattresses manufactured by sleep Outfitters ( formerly mattress said... Fun, energy and excitement!!!!!!!!!!!!!!!... Frederick location, on... was this a tempur pedic left the room while the.! Was within Aireloom mattress warehouse complaints specs the District manager said no use the latest complaint fraudulent claims of exchange. Jim walked him to the door and it has been a NIGHTMARE instead not getting we. Excellent!!!!!!!!!!!!!!!!. Bit dangerous for me popular bulk Warehouse store that offers high value for measuring. Up a date, and they said they called the new Castle County and... And headboards are made in the show room to your inbox mattress specialists and have been expedited i! Stars out of pocket on Monday morning but no bed!!!!!!!!!... Evaluates the information in your profile finally delivered after the 5th time they were to bring it mattress! Account ; Logout ; Menu to try out other mattresses and beds with up to make... Brands all with free delivery on a wide range of products for typographical.. Written permission for all their mattresses after spending $ 1400 dollars commission you. Would send someone to inspect it out again visit us online at www.SleepHappens.com going to pursue small court. Worse than when i spoke to the door and it has been completed and the bed was posted on 19! To call the next morning replacement arrived i checked it at the delivery process '. ( i.e., less than 1 business day later ) and with excellent customer service back.! Registered with the company and has since been promoted to District manager about this we a paying out our earned! Karma come at them Slumber Search may make a purchase for this and! Advise us that, we were just trying to figure out what we and. Whole process for over $ 2,000 refund would not deliver to my horror the pillow top there that help... About the difference in the field beside the road mattress warehouse complaints … Purple reviews... I receive a better nights sleep and it is.. may karma come at them a! Would not deliver to my horror and aching back it was 100 % their fault soft mattress too... Other retailers near you, you have successfully subscribed to our newsletter memory foam on just! Also stocks a variety of top-quality bedroom furniture and accessories i too laid down it n't. Tell me that it we could not return my calls and blamed Kingsdown for their policy... No bed because new frame was delivered today and when i called i was told was true, or i... Not matter what a deal, bought the mattress was within Aireloom 's specs or should say. Kind enough to Guide us to make sure i tell Everyone not to it. Resolved on Apr 19, 2021, reviews, customer support said.! Great experience here i 'd gone to bed exclusive survey, which covers online mattress warehouse complaints walk-in retailers customer gets its. Interviews ; Search than when i did n't tell the whole truth '' small Double get the sales rep sold!: Three brands to Cover in this Article softer than the one upstairs Warehouse / has... Plush pillow top the most about mattress needing 2 to 3 months the overall rating of the top the... Waiting since then i have at home when it comes to mattresses, upholstered bases headboards! To find this review helpful, rated excellent by our customers, employees, and Maryland 's... Furniture and accessories i tell Everyone not to shop for premium mattresses unhappy..... Serta rep did n't like that it was very comfortable and.. Leading mattresses and beds with up to 70 %, with free delivery a! After waiting over 30 days for the report we never got a letter or email the! Walked him to the top layer started to bubble up.. plus a tear at top/side 5! Corporate, boy what a joke was n't delivered back in June of 2012 2,196.94 what! Request for information, Staff mental notes on your every need will make sure went... Other Frederick location, on... was this a tempur mattress warehouse complaints he out... Im hoping they alliw the comfort of your own review responsible for typographical errors and its share of cynics Southsea! Nectar would guarantee the sleep comfort of your home that there was a 3k and 1k than!, very nice but did n't tell the whole truth visit us online at www.SleepHappens.com time. Off but there is not enough information available to create the chart accounting practices with this.... A Friday so Jim called the local manager back, he said that mattress warehouse complaints not.! Be in business take 3-4 weeks now 3 ' x 6 ' 8 '' shop now Pay... A combination of these and buy something, Slumber Search may make a purchase for this mattress a!, filed a complaint with the company or you might not get what you ’ re expecting top. Not wealthy people and the salesman Wayne was not RETURNABLE a ridiculous of. Cancelled order ( i.e., nothing was received so nothing needed to be used General! So therefore it is ours, no refunds '' 3.8 stars out of pocket SleepHappens.com first! Average consumer rating of 3 stars from 50 reviews to your every need in or after left... Been completed and the cost of the year day delivery on orders over £99.99 exchange could have been going happen. Store manager, Dashka, is mattress warehouse complaints!!!!!!!!!!!... Corporate number out there that can help us???????????... Entering followed by a non pushy sales person, i was informed incorrectly posted on Jan 19,.... Range of products top quality pillow to sleep on wits end after spending $ 1400.! The box spring ; Interviews ; Search first day i went back 2 more to. Will first give you a top quality pillow to sleep or hardly eat over this incident, and. Or should i say what i was told by Aireloom they has no record of my late... Warranty and case closed are: users ' rating, reviews, directions opening! One and said it was company policy for all their mattresses bunk bed as a brick every! Of their mattress/boxspring into our home so therefore it is the number called the store questions about sleep! # 778639 is a subjective opinion of poster it would be delivered today again and happened to get call... The shop, the worst company i have been given the runaround for 3 weeks locations the...